Terms of Service

These Terms of Service outline the rules for using the Harvest & Hearth Co. website. By visiting our site or making a purchase, you agree to these terms. Please review them carefully.

Use of Our Website

You may browse our website for personal, non-commercial use. You agree not to misuse the site or interfere with its normal operation. All content on this website, including images, text, and designs, is for viewing and shopping purposes only.

Product Information

We aim to present accurate product details, including descriptions, pricing, and availability. At times, information may change or appear differently due to updates, restocking, or design adjustments. Colors and textures may vary slightly due to natural materials or display settings.

Purchases and Orders

When you place an order, you agree to provide accurate and complete information. We reserve the right to:

  • Cancel or refuse any order
  • Limit quantities
  • Update or remove products

If an order is changed or canceled, we will contact you using the details provided at checkout.

Pricing

All prices listed on the website reflect current rates. Prices may change without notice. Any applicable taxes or shipping fees are shown at checkout before payment is completed.

Payments

We process payments through secure third-party services. By submitting payment information, you confirm that you are authorized to use the selected method.

Shipping

Shipping times are estimates and may vary based on location, carrier, and external conditions. Additional shipping details can be found in our Shipping Policy.

Returns and Exchanges

Our Refund Policy outlines the available options for returns, exchanges, or order adjustments. Please review the policy before requesting changes.

User Submissions

Any messages or submissions sent through our contact form must be respectful and relevant to customer service or general inquiries. We do not permit harmful, fraudulent, or unrelated content.

Availability of the Website

We aim to keep our website stable and accessible, though occasional interruptions may occur due to maintenance or technical issues. We are not responsible for delays or disruptions beyond our control.

Third-Party Services

Some features or tools on our site rely on third-party platforms, such as payment processors or mailing services. These providers have their own terms and policies. We encourage you to review them when needed.

Changes to These Terms

We may update these Terms of Service from time to time. Changes will appear on this page with the updated date. Your continued use of the website means you accept the revised terms

Limitation of Liability

We provide our website and products as available. We do not guarantee uninterrupted access or error-free operation. To the extent allowed by local regulations, we are not responsible for losses caused by website errors, delays, or misuse.

Contact Information

If you have questions about these Terms of Service, you may contact us at:

support@harvesthearth.co
Harvest & Hearth Co.
712 Willow Bend Rd
Richmond, BC
V6X 1V2
Canada